Carl got
back from Wisconsin on Sunday. He was actually able to get an earlier flight so
he got home around 10:00 instead of his flight landing at midnight. Yeah for
us. It was great to have him home. The plan was to wake up early Monday and get
on the road. We called early that morning to see if the trailer was ready. To
our dismay, we found out that it was not. They had just started working on it.
We were not happy at all. They discovered that problem was a lot bigger than
they anticipated. They thought they were just going to have to adjust the
cables. When they got into it they found out that a whole weld had come lose.
They had to completely take apart the slide and do some major work and put
bracket and welds. They also found the seals on one of the windows was not
right. They had to take the window off and put it back in correctly. They also
took down the cabinets and fixed the hole in the wall. All of this damage was
caused by the precious owners who traded it in without the dealer knowing the
damage was as extensive as it. I feel bad for the dealer because they are
losing labor and parts costs as we are not paying for any of this. Carl has
really shown restraint in all of this but he is getting frustrated with the
dealer and the service department.
We decided to stay at my mom’s house on Monday which was
fine because Carl was able to depress from the trip … a little. He went into
the unit to drop some stuff off and ended up being several hours counseling a
soldier. Loooong story. We were able to visit with my mom a little bit longer
and do some last minute laundry. Tuesday dawned and the dealer said that they
were still not done. Sigh!!! WE decided to pack up and head down to Concord
anyway with the hope that if we sat in the lobby with 8 kids that they may
finish faster. We drove the 3 hours to the dealer and found out that they were
done. We arrived at 4:30. They close at 5:00. Talk about a close call. We
looked at the work they had done and pushed at the slide. It looked the same.
It still looked like it was sagging. Almost like the bottom of the slide was
not pushed out all the way. We also found out they had not installed the window
properly. The only thing that looked like it had been done right was the patch
on the ceiling. Talk about frustration. With them closing any minute they
decided to let us stay at their campground and see the service department in
the morning. We kept trying to tell them that this is our home and that we have
no other place to go … with our eight kids. I was so proud of Carl though. He
stayed calm in a very high stress situation. After a trip to Walmart to buy
groceries and dinner at Chick Fil A we settled down in the trailer for the
night. I was still suffering from the oral surgery so I took some pain
medication and went to bed. I think that I have a dry socket on the one side
because food keeps getting caught in the hole where the tooth is. Anytime I
eat, the pain is almost unbearable. I cannot get to the oral surgeon because of
all the ordeals with the trailer. I am stuck taking pain medication and praying
that we get the problem taken care of.
The saga continued Wednesday morning with a wonderful
breakfast and then taking the trailer back to the service department. The way
the dealer is set up is that the sales and service department is right next to
the Charlotte Motor Speedway. The campground is on the same property. It has
made it so much easier for the service to be done. After a lovely breakfast of
eggs, bacon, and biscuits, we hooked up the trailer and took it to the service
department. We were told that they would look at it as soon as they could.
Apparently they have quite a few people out sick this week. After a few hours
(yes, a few HOURS) they came out and said they could finally look at it.
Another hour later we got the news. The work that had been done before was not
done properly and had to be redone. Talk about a test in patience and mercy.
Carl was not pleased. I was in such pain that I did not really care. All of my
pain medication was in the trailer which was being looked at. I finally had to
get one of the kids to go and get it out. I had taken one bite of lunch and had
gotten a small peanut stuck in the incision site. It was so painful. I was in
so much pain. I don’t really remember much of the rest of the day as I was
using every medication in my arsenal to combat the pain I was in. We had to get
the trailer hauled to another campsite and spent the night …again. I was able
to get some relief, enough to do a few loads of laundry.
The next morning we overslept and had to rush around to be
ready for the service techs to come and get the trailer at 8. They were
planning on working the entire day on it as they needed to take the slide out
completely apart… for the second time. Ugh. We did not want to sit in the
service area all day long so we drove into Charlotte. We went to the Discovery
Place and it was awesome. It was like the Museum of Life and Science but
better. They did not have any outside things to do but the inside was amazing.
We literally were there from about 9:30 until they closed at 4. The kids had so
much fun. We returned to the dealer at 4:30 and they were still not done. They
finally finished about 45 minutes later and we were off to Falls Lake. We got
there about 10:00. Setting up in the dark was fun but by that time I was in so
much pain I did not care. I was crying and rocking back and forth. I almost had
Carl take me to the ER to get some IV medication as nothing I did stopped the
pain. I knew I had an appointment at 1 the next day so I just stuck it out.
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